Senior Tech Support
Patient, friendly, and jargon-free technology assistance tailored specifically for older Australians.
Technology Should Be Simple and Accessible
We understand that technology can be overwhelming. Our Senior Tech Support service is designed to be completely stress-free. We take the time to explain things clearly, set up your devices so they are easy to use, and help you stay safely connected with your loved ones.
- iPad, Tablet, and Smartphone Setup and Training
- Video Calling Setup (Zoom, Skype, FaceTime)
- Scam Protection and Safe Browsing Education
- Email Setup and Troubleshooting
- Smart TV and Streaming Device Configuration
Frequently Asked Questions
- Help setting up your new computer or laptop
- Assistance to connect your device to the internet
- Remove viruses, malware, and other malicious files on your device
- Install software such as anti-virus, email applications, word processors and other apps
- Troubleshoot slow computing speeds and clean up your device
- Assistance across multiple brands including Apple, Samsung, Google, and more
- Help to transfer data between your old phone or tablet and your new device
- Connect your phone or tablet to Wi-Fi so you have internet access
- Install important apps such as anti-virus software, social media and email
- Show you how to use the basic apps with ease
- Hook up your routers and modems to your home or office network
- Ensure you’re getting the best download and upload speeds possible
- Troubleshoot slow internet speed and connectivity issues
- Boost weak Wi-Fi signals in dead zones, including Wi-Fi extender installation
- Connect your Wi-Fi and internet to your smart devices
- Help choosing an email service provider and setting up an account
- Installing other important software including anti-virus and word processing
- Teach you the basics of using common programs and apps
- Perform necessary updates to ensure that your programs are up to date
- Make recommendations on which software is best for your specific needs
- Help setting up a new printer, scanner or copier
- Connect your printer, scanner or copier to a Wi-Fi network
- Assistance with changing ink cartridges, toner cartridges, and drums
- Setup wireless printing from computers, laptops, phones and tablets
- Troubleshoot connectivity issues and speed issues
Book a Friendly Home Visit
Let us take the frustration out of technology. We come directly to you.